Question
Can you help me find a product that is not shown on your website?
Answer
We are sorry that we are unable to list every product that has ever been made by VTech. If it is not currently listed on our website, it is probably retired from our line and is no longer being manufactured.
If it was recently retired from our line, you may still be able to find it at some retailers that carry our products such as Amazon, WalMart, Target, Kohl’s, BuyBuyBaby or KMart. If it has been retired for a longer time, it may only be available through the secondary market. You can check online auction sites like e-Bay or third party sellers through Amazon.
next tip
I am still having trouble
this solved my problem